As we all know, Which? magazine is the
consumers champion for quality products and services.
They have introduced a new service to consumers
called "Which? Trusted Traders"
To qualify to be a trusted trader, companies are vetted
in depth and their work practices and ethics are scrutinized.
Following this Which? select 10 previous customers completely
at random from the companys invoice records, contact these
customer for a report on the service they received and if all
the customers give a positive report then the company can
become a "Which? Trusted Trader".
So far, we are the only company in our industry within East & North
Yorkshire to have achieved the Trusted Trader standard.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209